Last Updated: October 1, 2023
Welcome to Euro Insurance Guide. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Please read this privacy policy carefully before using our website.
1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of our website, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and shipping information)
- Profile information (such as preferences, product interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
1.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
- Cookies and similar technologies (as described in our Cookie Policy)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
2.2 Automated Collection
We automatically collect information through:
- Cookies and similar tracking technologies
- Server logs
- Web beacons and pixel tags
- Analytics tools
2.3 Third-Party Sources
We may receive information about you from third parties, such as:
- Business partners
- Social media platforms
- Advertising networks
- Analytics providers
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our website and services
- Process transactions and send related information
- Send administrative messages, such as confirmations, updates, and security alerts
- Respond to your comments, questions, and requests
- Provide customer service and support
- Send you marketing communications (with your consent where required by law)
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud, security, or technical issues
- Comply with legal obligations and enforce our terms and policies
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:
- Consent: Where you have given us explicit consent to process your personal data for a specific purpose
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms
5. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service
- Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions
- Legal Entities: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency)
We do not sell your personal information to third parties.
6. International Transfers
We may transfer your personal information to countries other than the one in which you live. We deploy appropriate safeguards when transferring personal data internationally, such as standard contractual clauses approved by the European Commission.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process your personal data
- Whether we can achieve those purposes through other means
- Legal requirements
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: The right to request access to your personal data
- Rectification: The right to request correction of inaccurate personal data
- Erasure: The right to request deletion of your personal data
- Restriction: The right to request restriction of processing of your personal data
- Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format
- Objection: The right to object to processing of your personal data
- Automated Decision-Making: The right not to be subject to a decision based solely on automated processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We use the following types of cookies:
- Essential Cookies: Necessary for the operation of our website
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
- Functionality Cookies: Used to recognize you when you return to our website
- Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed
10. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
11. Children's Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If we learn we have collected or received personal data from a child under 16 without verification of parental consent, we will delete that information.
12. Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
13. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
14. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: [email protected]
Postal Address: Sveavägen 56, 111 34 Stockholm, Sweden
Phone: +46 70 123 4567
15. Supervisory Authority
If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal data, you have the right to complain to your local data protection supervisory authority. You can find their contact details here: European Data Protection Board Members.
